It's our business to help you take Control
Our Engagement Models
Outsourcing is about creating a long term business relationship and the need of the hour for every service provider is to be as flexible as possible, giving out benefits in every action involved in a business engagement.
Neory technologies gives clients an option to pick an engagement model that best suits their business needs
- Traditional Outsourcing
In traditional outsourcing, an entire business function can be moved offshore to take advantage of the expertise and cost benefits offered by Neory technologies. This model works best for routine, non-core business processes that can be handed over to the service provider completely. Neory technologies takes complete responsibility for executing the business process and commits to SLAs that cover quality and performance metrics.
- Build Operate and Transfer
"Build Operate and Transfer" or "BOAT" is a strategic arrangement which helps clients retain the option of transferring ownership of the operations after a mutually agreed upon time frame. We help our client set up end to end back office operations. This covers establishment of facilities, staff and operations, Partnership extends to actually running the centre for a contracted period. Once the center and services are well established, management and ownership will be transferred to the client.
- Co-Managed Outsourcing
Co-managed outsourcing is similar to the traditional outsourcing model, here there will be closer involvement from the client. Typically, a client representative is located within the Neory technologies offshore center for transitioning series of processes. This approach provides you added comfort while giving you all benefits of an offshore based BPO operation with value added services, we manage operations efficiently while you retain control and have complete visibility.